Why you should use us as your immigration adviser

In New Zealand, only a Licensed Immigration Adviser (LIA) or an exempt person (such as a lawyer or a government official in certain circumstances) can provide immigration advice. This ensures that all immigration services meet the required professional and ethical standards set by the Immigration Advisers Authority (IAA).

As Licensed Immigration Advisers, we are committed to upholding the highest professional and legal standards in accordance with the Immigration Advisers Licensing Act 2007 and the IAA Code of Conduct. When you engage our services, you can expect transparency, integrity, and compliance with the law. Below are the key terms and conditions that govern our professional relationship.

1. Professional Conduct

We will act with honesty, professionalism, and due diligence, ensuring that your immigration matter is handled with care and efficiency.
We will provide objective, informed, and lawful immigration advice based on your specific situation.
If there is any conflict of interest, we will disclose it to you immediately. If the conflict affects our ability to represent you fairly, we will not proceed with your case.

2. Client Care and Responsibilities

We will provide immigration advice that is in your best interests while complying with New Zealand immigration laws.
We will respect and consider your cultural background and personal circumstances in my advisory services.
If you need language assistance, an interpreter or translator can be provided.

3. Confidentiality and Privacy

All personal information you provide will be kept confidential, unless you authorize disclosure or I am required by law to share it.
Your information will be stored securely and only used for the purpose of assisting with your immigration matter.

4. Written Agreements and Fees

Before I begin working on your case, we will sign a written agreement that includes:
- A clear description of the services I will provide.
- My fees, payment terms, and any additional costs (such as immigration application fees).
- Information about my internal complaints procedure in case you have any concerns.
- A summary of my professional responsibilities, as required by the IAA.

5. Record Keeping and File Management

I will keep detailed records of all immigration advice provided.
Client records will be securely stored for at least seven years and can be accessed upon request.

6. Complaints and Dispute Resolution

If you have any concerns about my services, we have an internal complaints process to address them fairly and promptly.
If we are unable to resolve an issue internally, you can escalate your complaint to the Immigration Advisers Authority (IAA).

What You Can Expect from us

As Licensed Immigration Advisers, our goal is to provide you with reliable, ethical, and professional immigration advice. When working with us, you can expect:
✅ Honest and accurate advice tailored to your specific situation.
✅ Transparent fees with no hidden costs.
✅ Clear communication throughout the immigration process.
✅ Confidentiality and professionalism at all times.
✅ A fair and lawful approach to resolving any issues or concerns.

By following these professional and legal obligations, we ensure that your immigration journey is handled with trust, care, and compliance with New Zealand law.

Since the initial introduction of the licensing scheme, we have been assisting clients from all over the world with a wide range of visa applications, accumulating in-depth industry knowledge and strong professional networks to better serve our clients. Our role as immigration advisers is to help clients avoid unnecessary risks, navigate the process efficiently, and develop strategies tailored to their specific circumstances. Immigration applications should never be approached with a "one-size-fits-all" mindset—understanding Immigration New Zealand’s policies in-depth and carefully analysing each client’s background and needs is key to achieving the best possible outcome.

Our Services

With nearly two decades of experience in immigration advising, I have successfully handled a wide range of visa and residency applications, including:
✅ Temporary Visas (Student visas, work visas, visitor visas, etc.)
✅ Investor and Entrepreneur Visas (Investment category, business visas, etc.)
✅ Family Category Visas (Partnership visas, parent retirement visas, etc.)
✅ Skilled Migrant Residency Applications
✅ Complex Cases (Overstayers, Ministerial Special Directions, IPT appeals, etc.)